New 2022 Keystone RV Hideout 243RB

We made our first trip to LeisureDays in Kitchener and were thrilled. We met with Nick Kassian and he was so welcoming and knowledgeable. He answered all of our questions and gave us all the information we needed to start our journey as RV owners! Whether you are just starting out or looking to upgrade, go see Nick. You won’t be disappointed! We will definitely be back 😊

Spoke with a sales rep name Mike . Super friendly. And helpful with a lot of information about the trailer we are looking for .

My advisor Kim B was absolutely amazing! Keep up the great work! A definite recommemd!!

First class advice, Todd absolutely knows his stuff!!!

I just bought a fifth wheel from here with Tom as my sales person he was patient kind and very informative not to mention coming in on his day off so I could see it and purchase it. Bill was the business manager we had. Also very quick to understand our needs and wants, so we could get the trailer we wanted in the small amount of time we gave him. A great place to buy a new or used trailer! We will definitely go back when we are ready for another. :)

Leisure Days is not just for RV'ers but horse people can shop here also! 2 days ago they installed a back up camera with sound in the horse area of my trailer prior to travelling 30 hrs to Fort Worth Texas ! Fast efficient service ! Such peace of mind with the quality of picture and sound to monitor the horses during the travel to ensure all went well ! I cannot say enough positive about my experiences with LD !!!! Staff especially Caitie in parts is amazingly helpful with all my questions as I have also done a full trailer conversion so alot of RV parts needed ! I will drive the hour to their store just for their staff and service!

Greeted us at the front door. Knowledgeable and friendly. Willing to take time to answer questions.

Highly recommend to everybody. This was our first time going to a RV dealership, we have been looking via marketplace, everybody was very helpful, knowledgeable, as we asked a million questions. We are now the proud owners of a trailer.

The Thermostat and Propane Furnace on my Class A Motorhome was not working just prior to heading south, so I booked a last minute appointment in December to have it serviced. When I arrived, I was greeted with a friendly welcome by the service advisor, and Dave, the service tech came out to the RV to ask a few questions, discuss the issue, and drive my RV into the shop. Within an hour Dave had determined the cause of the problem and had everything back in perfect working order. The service advisor, Todd explained what was done. Before driving away, Dave came out to the RV again and walked me through what he had done to repair it. The RV Repair world can be very frustrating to deal with, as I have experienced on occasion at other shops across Canada and in the US, but today was definitely the exception. These two guys handled my issue in both a professional and friendly way. I drove off relieved that the problem was resolved, and totally impressed with my experience at Leisure Days. Thanks guys.

We just bought a motorhome and we're super excited! We can't say enough positive things about our experience today. Mike and Nick from the sales team listened to us, and went above and beyond to make sure we got a great deal. What amazing service we received from everyone at Leisure Days. Merry Christmas everyone!

I've only got a tiny teardrop but I have had such fantastic service figuring out our light issues. Patient and friendly staff.

I highly recommend Leisure Days Kitchener. This year was our first year of RVing and Todd in parts was amazing and so helpful early in the season... then this fall when we decided to change to a couples unit, Nick and Mike in sales and Bill in finance were the best. Low pressure sales, honest answers, and an overall great experience. If you're looking to get into RVing for the first time or just looking to upgrade, save yourself the time of driving all over and go to Leisure Days!

Great experience all around, picked up my old one and delivered to my site exactly where I wanted it, Dave was great.

Very friendly knowlegeable staff clean facility ver happy with experience

We went to Leisure Days to look at a new trailer, just look...we bought one that day! Mike & Bill were awesome! And Dave is a trailer swap master! 5 stars 🌟

I called Leisure Days being new to the province and they welcomed me right away. I booked my appointment with ease. When I brought in my trailer for maintenance and repairs Steve was incredible going over everything and clarifying the concerns. Of course having a budget he assured me all would be good. I left my tailer there feeling confident this would be a good experience. Steve did not let me down, he had quoted me 7 to 10 days and the trailer was done within 7 days. Thank you Steve and Leisure days for such an easy and positive experience.

This is our second trailer that we purchased from Leisure Days. Love it there! Awesome choices, friendly staff and great customer service.

Had a great experience. Everyone was super helpful and were very patient with us.

Best place ever to buy! Our sales person was informative and did not pressure. The warranty and information we reached covered everything. Recommend for anyone. The financial person was kind and extremely informative. We love our new rv

The staff is highly knowledgeable, exceptionally helpful, and has a keen eye for detail, ensuring a seamless and efficient experience.

Customer service was very personal and friendly. No pressure.

Easy to deal with.

Caitie was amazing she went above and beyond to help us she was honest and straightforward Your friends at paintball hq Andre and basia 😊

Amazing place amazing people and service. I am talking about Caitie, and her boss. Thanks to Caitie and her help and amazing friendly attitude, we will be loyal customers here because of her. Thank you Caitie we are amazing. From your new friends at PAINTBALL HQ -Andre&Basia

Leisure Days RV Centre is a welcoming, knowledgeable, customer oriented business. No sales person pressure, friendly and personable staff. We purchased our trailer and are very satisfied with the service we received. We would highly recommend this business.

We had been on waiting lists at a few parks for a couple of years. Leisure Days was our favourite dealership to check out trailers. One day we got the call from a park. Suddenly we needed a trailer quickly. At Leisure Days Ayr, we worked closely with Jon Newton. He listened to our needs and acted quickly. We picked a great unit and Jon got everything rolling quickly. Also a shout out to David in financing for making it a simple process. I highly recommend Jon and the crew at Leisure Days Ayr.

Friendly, knowledgeable, and helpful. We just purchased our very first trailer without being pushed toward the brand new models. We had a size and layout in mind, and Tom, our salesman found it. The exact trailer we were looking for was actually last years model and happened to be gently used. Power was put to the trailer so we could get an idea of some of the "bells and whistles" and told about the inspection the trailer will go through, the operation run down we will get before the trailer leaves the Leisure Days property, and what happens afterwards. With on site financing, Bill made the process super easy to understand and do. Nothing was a forced purchase, everything was explained and the choices were made by us. An extremely positive experience. We highly recommend Leisure Days RV Center.

John our salesman was beyond amazing. Very knowledgeable staff with no pressure. I highly recommend this team. Thank you John. One happy customer.

The sales staff and service department are always friendly and try their best to accommodate any requests. This is our second time buying from them and we continue to be very happy with the service we receive.

EDIT: We bought our trailer " as is" so we didnt have expectations on repairs after purchase. These people have come through with the couple of issues we had with no questions asked. Simply amazing service and wonderful people! Amazing and helpful experience. The entire team / management were there every step of the way to make purchasing our trailer the easiest thing I've done in a long time!

No pressure. Just showed us what we asked to see and some variations on our expectations and walked out with a deal for the perfect unit we needed.

Tom took the time to answer all questions and concerns we had…very large and well layed out facility.

We had a great experience dealing with Jon, Nick and Bill. They were extremely helpful and knowledgeable in answering all our questions. They took the time to get to know us and our needs and only showed us options that fit the information we gave them. Jon’s no pressure approach was amazing and exactly what we needed. We are so grateful he gave us so much of his time to help us find our perfect trailer! I highly recommend anyone looking to purchase a trailer to go to Leisure Days!

Couldn’t have had a better experience. Very nice, very professional and very patient! When we walked in we spoke with Nick, and after hearing what we need he said “I have the perfect guy for you” and did he ever. Our salesman Jon showed us almost every trailer on the lot to make sure we found the correct one for our needs, and every question we had he had an answer for. A few times we were discussing numbers and we thought we found the right one, but then we’d notice something we didn’t like and he already knew of a trailer that had/didn’t have those features. Once we decided on a trailer, he then stayed an hour after closing time (on a Sunday) to finish up paperwork with us so that we would be able to receive our trailer in time for our very near camping trip, as we wanted to camp in the new trailer rather than our old one if possible. We returned the next day to finalize all the paperwork with Bill and he was very careful to explain everything to us and ensure we knew what we were signing. We were explained extensively what all of the warranty packages did and he was also excellent about answering our many questions. From the time we walked in to when we walked out we felt totally cared and that they had only our best interest in mind. Never once did we feel pressured to buy anything, and in fact when we walked in we had already put a deposit on a unit at another dealership. We were truly just there to look. 10/10 would recommend to anyone looking at buying a trailer

We recently rented an RV from Leisure Days and dealt with Patrick as a point person for our interactions. Let's just say - there's a reason we have been back 3+ times. The experience was great. Patrick was fantastic to deal with and he was always around when we had a couple of questions during our week-long adventure. First rate service and very good for beginner rv’ers or returning pros. Highly, highly recommend.

(Translated by Google) Jon N. was welcoming and knowledgeable to inform us of the models available. He was attentive to our preferences. 5 stars for Jon (Original) Jon N. était accueillant et connaissant afin de nous informer des modèles disponibles. Il était attentif à nos préférences. 5 étoiles pour Jon

Had a great experience. Nick, Tom and Bill were very helpful and were not pushy at all. Found the right trailer for our growing family but unfortunately we had some unexpected personal matters come up and they were more than understanding and did not push us. We highly recommend them and will return when we are ready.

Very knowledgeable and friendly staff. They give you all space you want or need, but are also there to answer all of your questions. Questions via text or email are immediately responded to. Highly recommend.

Wonderful to deal with. Thank you Leisure Days!

I had a problem with my trailer so I came in to talk to the service department and Todd was the guy there to help me with my answers. He actually gave me a good advice and actually help me with my two problems I had and it worked I will come back in this RV store to the service department with any more problems I have. I know I’m a good hands with Todd.

Leisure Days is the RV Centre where we purchased our very first travel trailer back in 2021. Nick and Kayla made the purchasing process easy! Service and Parts continue to be extremely helpful when answering my many questions; Kim in particular! The Techs are knowledgeable, honest and truly know what they are doing! Grateful to have found a place that cares about their customers and have been consistent over the years! Thank you!! Recent Update: We can't thank the crew enough! Steve and Kim were a great help with getting our fridge warranty sorted and thanks to Dave and Jake for the quick install! Now we can continue to enjoy the summer without worry! You guys rock! Happy we put our trust in Leisure Days for any RV needs!

Best customer service!From the sales staff to finance personnel to service counter staff ...All were extremely helpful and went over and above to help us out

Outstanding sales, service, and orientation of how to operate the travel trailer. David R Night

Super impressed with the amazing service I received from Steve. I called late on Friday afternoon about an issue with my air conditioner and by Monday morning a replacement arrived for pick up and it was fully covered under warranty. Fantastic service!!

Jon Newton was great. He was very informative and answered all of our questions. Now the hard part is making a decision on which couples trailer we like the best. Thx again Jon.

I love leisure days R. V. This is the third trailer I bought from them. The last 2 have been as ia specials and they have not disappointed. I was able to make necessarily repairs without spending a lot of money. The service team there is excellent, the last one I had delivered to the site, he leveled it and he was patient with me, making sure it was exactly how i wanted it. The sales team worked with me to put the purchase within my budget. And it was awesome , highly recommend this dealership

Dealing with Patrick to book our RV was quick and easy. He met us the day we picked up the RV. He thoroughly went through the RV which was helpful. Although he had a job to do, he made time to find out about our plans during our trip. We were lucky to get a 2025 model. The RV ran very well. It was not hard getting comfortable driving it. It was also surprisingly quite good on gas. Returning the RV was even simpler! We were able to meet with Patrick an hour before our scheduled drop off time slot which we greatly appreciated!

Steve Fleming, the Service manager is a very friendly and up standing individual. When I questioned the charge for a small repair was too high, he agreed and refunded more than half. An honorable company that i would recommend.

Great service from everyone. David was a great and interesting guy who was extremely helpful with our questions. Mike helped us all the way through the process from start to finish. Bill showed us all the different options we had towards protecting our new investment. Caitie showed us all little extras we might not have thought of. Great team and service. Kirk and Lola.

Thank you Kim for doing an amazing job coordinating everything that needed done for both the trade in and our New Trailer. Brad and I Appreciate your help.

I called ahead to see if they had the boiler antifreeze I needed, and I got there and it was sitting on the counter waiting for me. Even better was getting served by the tall pretty parts counter woman.

"You've come to the right place" is a phase my brother Brian and I heard often when asking questions of the team at Leisure Days, and they were right. The entire team from Nick, the manager to Bill and Dave in Finance and John in sales, this is the right place to come to whether you are looking for your first RV experience like my brother or a continuation of your journey, like myself. They were attentive, honest and professional. They will get you on the road so you can focus on the fun and not the fuss.

This dealership has the most efficient and professional customer service administrator we have dealt with in a very long time!!!! Thank you Kim!!!! In a time when customer service is lacking, I have to say that we received the best customer service that was possible. You handled my phone calls with patience and professionalism, and left me feeling comfortable and confident in my decisions. Thanks again Kim..

David Knight in Service was excellent in reviewing trailer prior to pick up. Thank you

I had the opportunity to speak to Kim Polibruck regarding a problem I had will put RV air conditioning and my insurance program was about to expire. By her prompt assistance and guidance we were able to have the insurance company open my claim. I doubt any of this would have been possible without her help. Our sincere thanks.

This is the best RV place to buy and service your RV. Staff here are great in the sales as well as in the service department. They will go above and beyond just to have their customer’s satisfied. Highly recommend them. 👍🏻👍🏻

David Knight did a great job with our trailer orientation. Awesome Work David!!

Very easy purchase. No hassles. Everything straight forward and up front. No surprises. They made a lot of promises to get my Trailer on my schedule and they met every one of them. Very reliable. Worth taking a look.

Awesome customer service from Caitlin in parts.

As always, a pleasure to get assistance with all the staff at Leisure Days RV in Ayr. Exceptional service and our go to place for RV's. I would highly recommend Leisure Days to anyone looking to experience the recreational vehicle experience. Thank you to everyone. This is our third RV purchase here :-)

Todd and his team are awesome. They are very helpful and knowledgeable. If they are able to, they will order parts in for you as well. I am very happy with their services. Thank you!

From start to finish we had a wonderful experience. We truly got everything we wanted and more. We can’t wait for all the amazing adventures we are a going to have!

Everyone has been great here from sales john to bill financing to kim at service administrators can't say enough about this crew highly recommend these guys at leisure days rv if u ever been to" camp mart" these guys rockkk hands down great service here and above the call and beyond happy to be a part of the family 😉

Our experience with Leisure Days far exceeded our expectations. Having done our research with other RV dealers Leisure world met us with a courtesy that exceeded far above the rest. I highly recommend visiting them to fully experience how friendly and knowledgeable they truly are. Not to mention how fair their prices are. They really made us feel welcome and well taken care of. 10 out of 10 in our books. Thanks Leisure world

This is the third unit we've purchased through a dealership and by far the best, right from the Sales rep.Tom, Finance with Bill and the Service Techs, one gentleman (sorry forgot name) spent 45 minutes with my husband the day after we were in to go over all those things you think of after you leave while you're trying to decide what to do. Picked up our new girl today and service tech David spent over an hour with us making sure we were happy. Another tech (sorry no name) made sure we were hooked up, safe and ready for the road. We have never been treated like this, absolutely perfect. Everyone is so friendly and helpful, I can't say enough. It was just over an hours drive for us but totally worth it. 5 out of 5 for me

We are very pleased with the service Jason provided us. He was very good at explaining everything we needed to know. We would highly recommend you to anyone. Thank you all for the great service

I was in desperate need of a power cable! I drove from Toronto to open my trailer. To find my window in trailer broken and no power, something had eaten through the main power line. By the time the park manager figured out why I had no power the parts department was already closed they refused to sell me the cable. As I was leaving there is a man there named MIKE! I told him my problem, He walked back there and sold me the part. If it was not for him my weekend would have been shot! He was very understanding towards my bad day! He turned my day around. If you ever need anything I suggest you seek him out! He will go out of his way to help you!

Friendly staff Honest conversation Ethical service dept Had an issue They called in regional Mgr He gave options Better result than expected Can you ask for more?

A few weeks back I went here to buy my very first RV and spoke to Mike Jurj who listened to my needs and I was well directed to a 2022 travel trailer. Subsequently, this was followed by more exceptional service by Bill Weir in the finance department and he made things look easy from his end. Then this morning I returned with my kids in tow to find the unit painted to my exact specifications and I was guided through a detailed orientation by David Knight from the service department. He also happened to be excellent at gently dealing with my little ones who were getting a little wild. 😌 This was one of the best purchasing experiences of my entire life and this dealership is highly recommended.

I want to give a big shout out to Kim, Caitie and Jake for making our experience very helpful and informative. We are excited about our new trailer with the reassurance that everything is taken care of. Thanks so much for their friendly wonderful service.

David Knight was my tech advisor and he was able to give me a very comprehensive briefing and orientation for my new travel trailer. Thanks David

Mike was so great to work with and gave us the time and space to pick out the best destination trailer for our needs. Highly recommend Leisure Days for all your RV needs and wants 😀

If there was a 10 star option I would have picked that!! By far the most expert, friendly and professional place I have been to. We have spent alot of time at different RV places but Leisure Days was the best. Starting with sales Jon Newton was amazing, honest, non pressure and energetic. We did not plan to purchase a trailer that day but decided to because of how our interaction went with Jon. Next the Business Manager David Woodall carried the same level of enthusiasm and energy as Jon. He made the mundane time of paperwork easy and fun. We left feeling confident in our decision. We are very excited to start our camping adventure. Thanks Leisure Days!!!!! Kevin and Wendy Dermo

David Knight was very detailed showing us the ins and out of our Colman 2755HB. Thanks David

The service department has been outstanding. Unfortunately, I have had issues with my fifth wheel and brought the unit in too many times for different things. All staff there have been fair, friendly and delivered when promised. Thank You

Thanks soo much to Nick and Bill for being soo joyful and making buying our trailer enjoyable we are looking forward to this summer for sure.Thanks guy's

David k in service was very helpful and knowledgeable in showing us everything during our orientation all and all great experience

What a great experience walking into Leisure Days RV Centre in Ayr! We had been looking at RV travel trailers for awhile, we had it down to 3 different models at 3 different locations. The entire team at Leisure Days are extremely friendly, knowledgeable and the best part - we felt no pressure to purchase at all! ( but we did purchase 😊) If you want to start exploring the great outdoors with a little comfort from home?? Check out this RV hotspot. Happy Trails! Donna & Don

Pick up our Bushwacker 17FD today, Jason was great on setting up hitch and swaybars to our Gladiator. He was great on showing us how to use everything. It was great that the rest of the staff out front remembered us when we walked in.

Had a very good experience. Well taken care of. Glad I traveled 1500 kilometers (return trip) just for the walk through. I’d like to thank Tom McLeod very professional

Great selection on Tear Drop Trailers nice staff to chat with.

We are over the moon with the customer service provided to us by Mike, Nick and Dave. We went in with an open mind and received quality assurance as well as friendly and kind banter. Highly recommend Leisure Days RV Centre! Thank you guys. We'll be happy for years to come. We recently had Kim assist us with scheduling our walk through and set up of our trailer at our park. It just keeps getting better and better! Outstanding customer service! I feel like we should all meet up once the trailer is in and have a drink together to celebrate! 😆 Thank you to all involved!

We had a walk through of our new trailer with Jason the other day. He was very thorough, gave us some really good dos and don’ts. Made sure we really understood how every part of our trailer worked! Made us feel confident in running our trailer this year!

Great service, Kim is wonderfully attentive to detail and very accommodating.

I bought my trailer at another "thou shalt not be named" place with absolutely horrible service. I was having problems with some stuff and no clue what to do. I called a friend of mine who owns a trailer, but he couldn't really help me out. He told me he has another buddy who's an actual tech that's helped him from time to time. This buddy was Steve Syms from your service department. We chatted for over an hour last night, and he walked me through so many problems. Try this, do that, hold your finger over here and kick it...lol In the end, with Steve's help, we managed to get through 95% of the problems. He knows his stuff. Next trailer I'm buying is going to be at Leisure Days, just because of the service. Thank you again Steve for all your help.

Leisure Days RV provides excellent customer service. Would definitely recommend! Kim in the service/scheduling department was very helpful and quick to respond to emails.

Thanks Mike and David, for your help and knowledge. You made our purchase of a new Coleman travel trailer painless.

Nick and mike were awesome they help me pick out the right trailer Even took their time with me as a first time. Buyer for a trailer highly recommend them and their company. Can't wait to start my camping days

Leisuredays Kitchener is absolutely amazing! Huge Lot, great staff, great service! Thanks Mike, Nick and Dave!!

Very nice and helpful people. Attentive to all your requests and answers.

The staff was very personable and informative. I would definitely go back and recommend to friends.

Service staff awesome. Appointment was on time and completed in a timely matter. Identified a problem with our door lock tumbler and completed a simple repair without charge. A really great experience today.

All the staff were helpful and courteous

Rented a RV for my family trip up north. It was a great experience and the team at Leisure Days were more than helpful with any requests I had. The RV was in great shape and I look forward to doing it again in the future.

The work was very professionally done. All follow ups double checked. Communication was excellent.

Just bought my first RV love it can’t wait to get it on the road in the spring!! everybody at Leisure days are very friendly and go out of their way to answer any questions you might have thank you Mike and Bill

We recently purchased a new family trailer and Leisure Days has been a pleasure to deal with! From the Sales staff to the Service staff - everyone we have dealt with gave us the feeling that they genuinely had our best interest at heart. We will certainly be back and will continue to recommend for others!

Went in, knowing what we wanted and which one. Went home after deciding on a different trailer, a hundred times happier. Staff are welcoming and not pushy. We will see with warranties vs issues etc how it goes, but initial purchase was easy! So happy and excited!

Guys were great get my new baby on Tues hope all goes well